Privacy Policy

Last updated: July 9, 2026

This Privacy Policy describes how RevenueLens AI (RevenueLens Analytics Limited) collects, uses, and protects your personal information. We are committed to safeguarding your privacy and ensuring transparency in how we handle your data. This policy outlines our practices regarding data collection, usage, retention, and your rights as a user of our predictive analytics and revenue modelling services.

Who We Are

We are a Calgary-based enterprise specializing in artificial intelligence-driven fiscal planning and revenue trend modelling solutions. We process personal data to provide our analytics services to organizations throughout Alberta and beyond. As your data controller, we are responsible for managing information according to applicable privacy laws and regulations.

Information We Collect

We collect personal information in several ways:

• Account registration data: name, email, phone number, company details, and job title
• Usage data: IP address, browser type, pages visited, time spent on site, and interaction patterns
• Communication data: messages sent through contact forms, email inquiries, and support requests
• Analytical data: how you use our platform, features accessed, and preferences selected
• Cookies and tracking technologies: information about your browsing behavior and session preferences

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: When you explicitly agree to our data collection practices through forms or preference settings
• Contractual necessity: When processing is essential to provide our services under an agreement with you or your organization
• Legitimate interest: When we have a valid business reason to process data that does not override your privacy rights, such as improving our services and preventing fraud
• Legal obligation: When Canadian or provincial law requires us to collect or retain certain information

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our analytics platform and services
• Personalize your experience and deliver tailored revenue insights
• Process transactions and send related confirmations or updates
• Communicate with you about service changes, updates, and important notices
• Conduct analytics and research to enhance platform functionality
• Detect, prevent, and address technical issues, fraud, and security concerns
• Comply with legal obligations and enforce our terms of service

Data Retention

We retain personal information for specific periods based on the type of data and business purpose:

• Account data: Retained for the duration of your account, plus 24 months following account closure or last interaction
• Contact form messages: Retained for up to 24 months after your final message
• Analytical and usage data: Retained for up to 12 months for platform optimization and performance analysis
• Cookies: Retained according to their specific purposes, typically 12-14 months
• Server logs: Retained for up to 12 months for security and troubleshooting purposes
• Payment records: Retained for 7 years to comply with Canadian tax and accounting regulations

Your Privacy Rights

You have the following rights regarding your personal information:

• Right to access: Request a copy of all personal information we hold about you
• Right to correction: Ask us to correct inaccurate or incomplete data
• Right to deletion: Request removal of your data, subject to legal retention requirements
• Right to restrict processing: Ask us to limit how we use your information in certain circumstances
• Right to data portability: Receive your data in a structured, machine-readable format
• Right to withdraw consent: Remove consent you previously granted for specific processing activities
• Right to lodge a complaint: File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. Cookies help us remember your preferences, analyze usage patterns, and provide personalized content. We use essential cookies for security and functionality, analytical cookies to understand how you interact with our services, and preference cookies to remember your settings. You can control cookie settings through your browser preferences. Disabling cookies may affect some features of our platform. For detailed information about cookies, please refer to our Cookie Policy.

Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, and disclosure. These include encryption of sensitive data, secure server infrastructure, regular security audits, and restricted employee access. While we maintain strong protections, no transmission over the internet is completely secure, and we cannot guarantee absolute security. We encourage you to use strong passwords and report any suspicious activity to us immediately.

Supervisory Authority

If you believe your privacy rights have been violated, you have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada. This independent authority oversees compliance with Canadian privacy legislation and can investigate privacy concerns. You may file a complaint if you feel we have mishandled your personal information or violated applicable privacy laws.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services following any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy regularly to stay informed about how we protect your information.